Lesson 1 of 0
In Progress

Suggested Ground Rules for Conflict Resolution

Hope4Families June 16, 2022
  • One person speaks at a time.

  • Mutually agree to listen to one another, to try to understand the other person’s perspective on the situation before responding.

  • Agree to maintain confidentiality unless there is a clear understanding regarding who else needs to know further information.’

  • Agree to communicate openly, respectfully and directly with each other.

  • Agree not to personally attack each other’s character.

What’s the overall message you’re getting about how to solve a conflict with someone? (See Printout)


Practice the Basic 10 Step Conflict Resolution Method this week. Try using the method with a lower level conflict issue and with someone you think will be relatively safe and reasonable.