Slowing It Down
The urgency to fix a problem too quickly usually is the result of anxiety. You don’t need to respond immediately to every problem or have an instant answer when others raise an issue. Slowing down the conversation helps in a number of ways. It gives you a chance to better understand what is really being said by allowing others to express all his or her thoughts and feelings. Some momentary delay also gives you a chance to experience your thoughts, feelings, and needs regarding the issue. Finally, slowing it down helps prevent a major response that you may later regret. Lack of urgency will allow both you and others to chance to discover a more satisfying resolution.